jilks Privacy Policy
This policy clearly explains how jilks collects, stores, protects, and uses your personal data.
Table of Contents
jilks is an online platform serving players from Myanmar, and we believe the security and transparency of your personal data matters greatly. This Privacy Policy explains what data we handle and how we handle it while you use jilks services.
By accessing and using this website, you are considered to have agreed to the terms of this policy. If you disagree with any part of the policy, please stop using the website and contact us at [email protected].
1 Data We Collect
When you use the jilks website, we may receive data in the following categories—
Registration Information
- Full Name (Real Name)
- Date of Birth — to verify age 21+
- Email Address
- Phone Number (or Mobile Number)
- Security Password
Financial Information
- KBZPay / Wave Money / AYA Pay / CB Pay Account Numbers
- Bank Transfer Records
- Deposit and Withdrawal Frequency and Amount Records
- Identity Document Copies Required for KYC (Know Your Customer) Purposes
Gaming Information
- Gaming Records — Game Type, Frequency
- Bet Amounts and Bonus Usage
- Personal Limits (if self-set)
- Behaviour Pattern Analysis — to monitor responsible gaming
Technical Information
- IP Address and Location Data
- Browser Type and Version
- Device Type — Desktop / Mobile / Tablet
- Login Time and Session Duration Records
- Cookies and Tracking Tokens
2 How We Collect Your Information
Directly Provided
Information you provide yourself when taking actions such as registering an account, making deposits or withdrawals, contacting customer support, or requesting personal limits.
Automatically Collected
Technical information collected automatically through server logs, cookies, and tracking technologies when you browse the website. This is collected for the purpose of improving our service, security checks, and website performance.
From Third-Party Services
Information received from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay) and KYC verification services is used to fully verify your account. Please note that these service providers operate under their own privacy policies.
3 Purposes for Using Your Information
jilks uses your information only for the following legitimate purposes—
Account Management
Essential for registration, login verification, processing payments, and handling withdrawal requests.
Security Protection
Used to prevent unauthorised access, fraud, money laundering, and to protect your account.
Responsible Gaming
We monitor gaming patterns to protect players' wellbeing and support long-term healthy play.
Customer Support
Relevant information is needed to resolve your issues through 24/7 Live Chat and email support.
Service Improvement
Used for analysis to improve the website, refine game selection, and enhance the overall player experience.
Bonuses and Promotions
Used to accurately deliver Welcome Bonuses, Cashback, and VIP rewards, and to tailor offers that match each player's preferred games.
4 Data Storage and Security
Retention Period
We will retain your information for as long as your account remains open. After account closure, financial records will be kept for the period required by law, then securely deleted.
Technical Security Measures
jilks uses SSL (Secure Socket Layer) encryption to prevent unauthorized interception. Servers are protected by Firewall and Intrusion Detection System (IDS), and access to financial data is limited to the minimum number of staff necessary.
- SSL/TLS encrypted connection (HTTPS)
- Password hashing — not visible even to staff
- Restricted access to financial data
- Daily data backup
- Regular security audits
In the event of a data breach
If an unexpected data breach occurs, we will notify affected players as quickly as possible and take immediate steps to limit the damage.
5 Sharing Data with Third Parties
jilks does not sell, rent, or share your personal data with third parties for commercial purposes. However, in the situations below, we may need to share specific data with relevant service providers—
- To process payments: KBZPay, Wave Money, AYA Pay, CB Pay, and banks — only to verify deposits and withdrawals
- KYC verification: Shore-level KYC service providers to carry out age and identity checks
- Data analytics: Analytics services to improve website performance — no personal data is shared
- Legal requirements: When required by legal proceedings or court order
- To protect us: Partner actions in fraud detection and anti-money laundering checks
We ensure that all third-party service providers we share data with meet our data protection standards.
6 Cookies and Tracking Technologies
What are Cookies
Cookies are small text files stored by a website in your browser, used to support login, remember your preferences, and improve our service.
Essential Cookies
These cookies are required to maintain login sessions, run security checks, and keep the website functioning correctly. Disabling them may limit your access to our services.
Analytics Cookies
Used to record browsing history and understand which pages are visited most. These can be disabled from your browser settings.
Managing Cookies
You can delete or disable cookies from your browser settings. However, if essential cookies are disabled, you will not have full access to jilks services. Refer to your browser's own instructions (Chrome, Firefox, Edge, Safari).
7 Your Rights
As a player, you have the following rights regarding your personal data—
Right to Access
You can view the data we hold about you.
Right to Rectification
You can request that incorrect or outdated data be corrected.
Right to Erasure
You can request deletion of certain data — some data may not be deletable due to legal requirements.
Right to Restriction
You can request that we limit how long your data is used for specific purposes.
Right to Portability
You can request that your data be provided in a readable format.
Right to Object
You can request to object to specific uses of your data; we will review and respond accordingly.
To exercise those rights, email us at [email protected]. We will process your request as quickly as possible once received. Please note it may take a little time, as we will first need to verify your account.
8 Child Protection
jilks services are intended for people aged 21 and above only. We are committed to never knowingly collecting data from or providing services to anyone under the age of 21.
If you notice that a person under 21 has opened a jilks account, please contact us immediately at [email protected]. We will safely delete that account along with any associated data.
We encourage parents and guardians to install parental control software to help children use the internet safely.
9 Policy Changes
jilks may update this Privacy Policy from time to time in line with changes to our services, applicable laws, or security improvements. Any changes will be posted on this page and the "Last Updated" date will be revised accordingly.
For significant changes, registered players will be notified by email. Continued use of jilks services after a notice has been posted means you accept the updated policy.
If you have any questions about policy changes, you can contact us at [email protected].
10 Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, you can reach jilks's data protection team through the following channels—
24/7 Live Chat
You can reach us instantly in Burmese via Live Chat on the website
Requests are handled on Myanmar Standard Time (MMT, UTC+6:30) and will be processed as quickly as possible.
Privacy Protection Quick Answers
Play with confidence at jilks
With SSL protection, a transparent data policy, and 24/7 support, your personal information is always safe.
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